Welcome to the UCO's Policies and Procedures webpage
UCO policies and procedures are developed to promote and support student achievement and to enhance and promote operational efficiencies at the UCO. Ensuring that appropriate policies and procedures are in place directly impacts on maintaining academic standards and quality assurance and enhancement at the UCO. They provide students and staff with clear processes to follow and ensure that actions and decisions are considered by appropriate individuals in a consistent and responsible way.
If you have any questions about the published policies please contact quality@uco.ac.uk.
Please click on the links below to access the policies applicable to you.
Privacy Notices
This is also where we publish our Privacy Notices (public statements of how we apply data protection principles to processing data in compliance with the UK General Data Protection Regulation and Data Protection Act 2018). Please click on the links below to view the relevant Privacy Notices:
- Prospective & Current Students Privacy Notice
- Patient Privacy Notice
- Supporters, Fundraisers & Alumni Privacy Notice
- Covid-19 Privacy Notice
Student Terms & Conditions
Please click on the link below to view our Student Terms and Conditions which are applicable to prospective and current students. These set out in detail the terms and conditions under which students will study with us:
Student Terms & Conditions (Intakes Prior to 2022)
Student Terms & Conditions (Intake 2022 Onward)
General Policies and Procedures (applicable to both students & staff)
Children & Infants on UCO Premises Policy
Clinic Appointment Refund Policy
Clinic Correspondence Policy and Letter Template
Complaints Against Board Members Policy
Complaints Policy & Forms for Patients (General Clinic)
Complaints Policy & Forms for Patients (Associate Clinic)
Complaints Policy & Procedure for Supporters
Copyright & Digitisation Policy
CPD Development & Delivery Policy
Data Protection Impact Assessment (DPIA) Policy
Data Security Breach Management Policy
Our "Dignity at the UCO Policy" is about providing a safe and comfortable environment free from all forms of discrimination, bullying, harassment and victimisation and to treat each other with dignity and respect. The UCO has also adopted the IHRA Working Definition of Antisemitsm and does not tolerate discrimination, bullying, victimisation or harassment of any kind.
Disclosure & Barring Service (DBS) Policy & Procedure
- DBS Policy & Procedure - DBS Application Form Guidance
- DBS Policy & Procedure - DBS Declaration Form
- DBS Policy & Procedure - DBS Risk Assessment Procedures
- DBS Policy & Procedure - DBS Risk Assessment Form
Emergency Evacuation Procedures
Environmental Sustainability Policy
Equality, Diversity & Inclusivity Policy
Equality Impact Assessment Guidance
- External Speaker Policy - External Speaker Request Form
- External Speaker Policy - External Speaker Risk Assessment Checklist
Freedom of Speech Policy & Procedure
Infection Prevention & Control Policy
Legionella Prevention & Control Policy
Prevention of Illegal Working Policy & Procedure
Public Interest Disclosure (Whistleblowing) Policy
Records & Information Management Policy
Relationships Between Students & Staff Policy
Research Governance & Integrity Policy
Rules & Responsibilities for the Conduct of Prescribed Assessments & Written Examinations
Safeguarding Students and Staff from Violent and Aggressive Patients
Subject Access Request Procedure
Student Policies and Procedures (applicable to students only)
Academic Appeals Policy & Procedure (up to and including the 2021-2022 academic year)
Academic Appeals Policy & Procedures (from the 2022-2023 academic year)
- Academic Appeals Policy & Procedures - Stage 1 Informal Academic Appeal Resolution Form
- Academic Appeals Policy & Procedures - Stage 2 Academic Appeal Form
- Academic Appeals Policy & Procedures - Stage 3 Academic Appeal Review Request Form
Academic Discipline Policy & Procedures
- Academic Discipline Policy & Procedures - Appendix 1 Guidance on Academic Practice
- Academic Discipline Policy & Procedures - Appendix 2 Academic Concern / Offence Form
- Academic Discipline Policy & Procedures - Appendix 3 Academic Discipline Appeal Request Form
Adjustments to Agreed UCO Timetable
Code of Conduct & Disciplinary Procedure
Complaints Policy & Procedures
- Complaints Policy & Procedures - Stage 2 Formal Complaint Form
- Complaints Policy & Procedures - Stage 3 Supplementary Paper 1
Examination & In-course Assessment Regulations
Family Leave Policy & Procedure
Fitness to Practise Policy (Osteopathy Students)
Fitness to Practise Policy (Nutrition with Professional Practice Students)
Osteopathic Technique Practice Policy
Osteopathic Treatment Policy (for Students Receiving Osteopathic Assessment & Treatment at the UCO)
Proofreading & Feedback on Draft Assessments Policy & Procedure
Recognition of Prior Learning (RPL) Policy
Refund & Compensation Policy for Students
Special Circumstances Policy & Procedure - for UCO Students
- Special Circumstances Policy & Procedure - Special Circumstances Form - for UCO Students
Special Circumstances Policy & Procedure - for SMUG Students
- Special Circumstances Policy & Procedure - Special Circumstances Form - for SMUG Students
Suspension of Studies & Withdrawal Policy
- Suspension of Studies & Withdrawal Policy - Suspension of Studies Form
- Suspension of Studies & Withdrawal Policy - Withdrawal from Studies Form