Policies, Procedures and Privacy

Welcome to the UCO's Policies and Procedures webpage

UCO policies and procedures are developed to promote and support student achievement and to enhance and promote operational efficiencies at the UCO. Ensuring that appropriate policies and procedures are in place directly impacts on maintaining academic standards and quality assurance and enhancement at the UCO. They provide students and staff with clear processes to follow and ensure that actions and decisions are considered by appropriate individuals in a consistent and responsible way.

If you have any questions about the published policies please contact quality@uco.ac.uk.

Please click on the links below to access the policies applicable to you.

General
Students (applicable to Students only)

Privacy Notices

This is also where we publish our Privacy Notices (public statements of how we apply data protection principles to processing data in compliance with the UK General Data Protection Regulation and Data Protection Act 2018). Please click on the links below to view the relevant Privacy Notices:

Student Terms & Conditions

Please click on the link below to view our Student Terms and Conditions which are applicable to prospective and current students. These set out in detail the terms and conditions under which students will study with us:

Student Terms & Conditions (Intakes Prior to 2022)

Student Terms & Conditions (Intake 2022 Onward)

General Policies and Procedures (applicable to both students & staff)

Appropriate Policy Document

Children & Infants on UCO Premises Policy

Clinic Appointment Refund Policy

Clinic Correspondence Policy and Letter Template

Complaints Against Board Members Policy

Complaints Policy & Forms for Patients (General Clinic)

Complaints Policy & Forms for Patients (Associate Clinic)

Complaints Policy & Procedure for Supporters

CPD Development & Delivery Policy

Data Protection Policy

Data Protection Impact Assessment (DPIA) Policy

DPIA Policy Appendix 1 - DPIA Template

Dignity at the UCO Policy

Dignity at the UCO Policy Appendix 1 - Incident Report Form

Our "Dignity at the UCO Policy" is about providing a safe and comfortable environment free from all forms of discrimination, bullying, harassment and victimisation and to treat each other with dignity and respect. The UCO has also adopted the IHRA Working Definition of Antisemitsm and does not tolerate discrimination, bullying, victimisation or harassment of any kind.

Disclosure & Barring Service (DBS) Policy & Procedure

Emergency Evacuation Procedures

Environmental Sustainability Policy

Equality, Diversity & Inclusivity Policy

Equality Impact Assessment Guidance